Are you looking to join an experienced multi-disciplinary team with a mission to provide support to even the most remote areas of Australia and make a positive impact on people's lives? Yes? Then this job might be for you!

About the business

Established in January 2013, the company’s mission is to provide people residing in regional and rural areas of Australia with the same high-quality allied health services that are readily available in metropolitan locations. With multiple locations across the country, the company has experienced significant growth while maintaining its family-owned operations and culture.

Their team is highly committed and friendly, providing individually-tailored, personable, and flexible support to clients of all ages. The company's flexible delivery methods include mobile, on-site, and online services, providing easy access to quality therapy services. Additionally, they are continually exploring new and innovative ways to support difficult-to-reach areas.

The company is registered with the NDIS, and they are passionate about assisting clients in identifying barriers to their success and working with them to find solutions.

About the role

This is the opportunity for a service coordinator to join their dedicated and highly experienced team.

You will be responsible for processing and scheduling new company referrals and maintaining a mutually beneficial relationship with external stakeholders. Duties you will be required to perform include initial booking and scheduling of all new client referrals, and effectively ensuring that clinician calendars are always booked to capacity. You must have a broad knowledge and understanding of business operations for appropriate decision-making and relationship-building. 

Benefits and perks

• Opportunity for promotion and career progression
• Leave loading
• PD opportunities
• Yearly pay reviews
• Fun, inclusive and supportive work culture
• Salary sacrifice option
• Relocation assistance for the right applicant
• Company with high ethical values.

Skills and experience

• Confident phone communication skills
• Strong relationship-building skills and a problem-solving attitude
• Adaptable and fluid in all working conditions
• 2+ years of previous experience working in a busy administration environment
• Solid all-around administration skills
• Demonstrated experience with booking and scheduling
• Maintain healthy relationships with external stakeholders
• Accurate typing skills
• Well-presented and strong communication skills
• Experience in medical management software and Microsoft Office 365 or similar
• Current Blue Card & NDIS Worker Screen, or eligibility to obtain (commencement of this position is contingent on possessing an NDIS Worker Screen)
• Experience/knowledge of medical terminology/NDIS will be highly regarded. However, candidates who have sales, hospitality and customer service background who have worked effectively with clients with a disability will also be considered
• Aspiring leaders are encouraged to apply.

This is a fantastic opportunity to join a highly supportive and welcoming business that truly values your contribution.

Apply Now!  

All applications will be confidential, and references will not be contacted without permission.  

If you would like to be considered for this role and meet the requirements, please apply now. This position is only open to candidates with unrestricted Australian Work rights.